Raleigh, NC 27609 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Raleigh

Glass Repair Services, near Raleigh, NC
Chan Han, 04/24/2023

NC Auto Glass originally replaced my windshield months ago. Great service. Fast. And extremely affordable. Came right to my job site office and got it done. Today they came by and checked on some chips I had some concerns about. They turned out to be no big deal at all. All surface scratches. Honest, dependable and very affordable. I will never call anyone else for my glass replacement and repair.
Glass Repair Services, near Raleigh, NC
Erin M, 08/24/2021

I called NC Auto Glass this morning after my driver's door window shattered on my way to work. Every other place I called was completely booked - most places had openings 2 days from now. They were very responsive and worked to fit me in the same day. They arrived promptly and were fast and professional, and even vacuumed up the broken glass from my car! Replacing the entire window was done in less than an hour. I am so appreciative of their service during this stressful event and was thrilled with the result. I highly recommend NC Auto Glass and will be using them for future services!

Raleigh

Glass Repair Services, near Johnston County, NC
Elisa A, 04/23/2021

This is the second time the awesome folks at NC Auto Glass have worked on my windshield. The first time my windshield was replaced, the second was a chip fix. The level of communication, speediness, ease of working with my insurance, and promptness on the day of the appointment made both experiences a pleasure. I live in an ongoing construction zone, so more glass dings may be in my future, but I definitely know whom to call if and when they happen!
Glass Repair Services, near Johnston County, NC
Chan Han, 04/24/2023

NC Auto Glass originally replaced my windshield months ago. Great service. Fast. And extremely affordable. Came right to my job site office and got it done. Today they came by and checked on some chips I had some concerns about. They turned out to be no big deal at all. All surface scratches. Honest, dependable and very affordable. I will never call anyone else for my glass replacement and repair.

CODE OF ETHICS