Best Auto Repair, Raleigh

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  • Mon 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Sat 9:00AM - 1:00PM
  • Wed 8:00AM - 5:00PM
  • Sun Closed
  • Thu 8:00AM - 5:00PM
  • Install Appointment Only on Saturday

What to Do After a Car Accident

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 9:00AM - 1:00PM
  • Sun Closed
    Install Appointment Only on Saturday

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

What People Say About Us

Raleigh
  • , 04/24/2023

    NC Auto Glass originally replaced my windshield months ago. Great service. Fast. And extremely affordable. Came right to my job site office and got it done. Today they came by and checked on some chips I had some concerns about. They turned out to be no big deal at all. All surface scratches. Honest, dependable and very affordable. I will never call anyone else for my glass replacement and repair.

  • , 08/24/2021

    I called NC Auto Glass this morning after my driver's door window shattered on my way to work. Every other place I called was completely booked - most places had openings 2 days from now. They were very responsive and worked to fit me in the same day. They arrived promptly and were fast and professional, and even vacuumed up the broken glass from my car! Replacing the entire window was done in less than an hour. I am so appreciative of their service during this stressful event and was thrilled with the result. I highly recommend NC Auto Glass and will be using them for future services!

Raleigh
  • , 04/23/2021

    This is the second time the awesome folks at NC Auto Glass have worked on my windshield. The first time my windshield was replaced, the second was a chip fix. The level of communication, speediness, ease of working with my insurance, and promptness on the day of the appointment made both experiences a pleasure. I live in an ongoing construction zone, so more glass dings may be in my future, but I definitely know whom to call if and when they happen!

  • , 04/24/2023

    NC Auto Glass originally replaced my windshield months ago. Great service. Fast. And extremely affordable. Came right to my job site office and got it done. Today they came by and checked on some chips I had some concerns about. They turned out to be no big deal at all. All surface scratches. Honest, dependable and very affordable. I will never call anyone else for my glass replacement and repair.

Call us for service: 919-608-7199

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